ABOUT 96STAR

96star.asia | The Best Malaysia Online Casino with love
96star online casino malaysia

Back in 1996, after having worked at world class casinos around the world, a group of casino dealers and management personnel came home and visited Malaysia’s one and only casino which is Genting Highlands Casino. After comparing how advanced other casinos were in the USA, Europe and Macau, they decided to plan for how they would bring the latest gambling technologies to the country. Like most superstitious gamblers, they went to see a numerologist and out of sheer coincidence all their star numbers were identically 96. And so 96star.asia was conceived. With the symbolism of 96 indicating their higher purpose was to love to build trusting relationships, the team wanted to build the best online casino in Malaysia - one that would inspire trust and loyal relationships with gamblers throughout Malaysia.

It would be a few years later before all the pieces of the puzzle would fall together, but before too long, 96star.asia was launched.


Sports has always been a big draw for Malaysians, especially whenever the football league cups are played.Millions of Ringgit change hands in Malaysia sports betting every day especially when the World Cup and UEFA Champions League rolls around. 96 star offers platforms from SBObet for your gaming pleasure.

In Malaysia, no betting platform would be complete without 4D Jackpot. Here, 96star offers a one-stop betting destination to buy all the games like Magnum 4D, Sports Toto 4D, DaMaCai, STC4D, 4D88, Singapore Pools, Cashsweep, GD lotto all in one convenient and easy to use platform. With 4D2u, you can buy your favorite numbers and while away the time with our endless supply of games while you wait for the 4D result.

4D result 96star

Of course, now that the game offerings have been tied up, the most important steps remain the focus on customer service. With their international training, the founders of 96star have brought back all the best practises to truly make 96star the most trusted Online Casino in Malaysia.

From basics like using SSL for security, to having multiple banking channels to ensure fast deposit and payout processing, and offering always available live chat, Wechat, Telegram and Facebook communication channels, 96star has been truly designed from the ground up to provide gamblers with total peace of mind. A truly Trusted Online Casino Malaysia with the best games.

Nothing else compares to 96star because we believe in building trust and loyal relationships with every single customer. So we invite you to grab an Online Casino promotion and give it a go!

We ensure that we have the best customer service and desire for feedback from our customers. We, therefore, have a platform for frequently asked questions and also allow our customers to contact us directly.

You can use the following email addresses in case any issue arises.

[email protected] - For all member service enquiries.

If you wish to call us, please find us through:

Malaysia: +601118742696
Whatsapp: +601118742696
Wechat ID: M96Stars

You can also chat with our 24/7 customer service officer at the Live Chat. Our customers' comfort is our pride!

Address:
1-3-1, Jalan Jalil Perkasa 13
57000 Kuala Lumpur


Bronze Qualification
Turnover RM 1,199,999 within 3 months or earlier
Silver Qualification
Turnover RM 2,199,999 within 3 months or earlier
Gold Qualification
Turnover RM 4,199,999 within 3 months or earlier
Platinum By invitation only

This is the privacy policy ("Privacy Policy") of 96Star (the "Operator") and explains how the Operator receives, uses and protects your personal information. Protecting your privacy and your personal information is important to the Operator.
By using this Website, you (the "Customer") agree to the terms of this Privacy Policy and the use and disclosure of your personal information as set out in this Privacy Policy. The Operator will review this Privacy Policy periodically, and reserves the right to modify and update this Privacy Policy at any time.


Changes to this Privacy Policy will come into effect immediately upon such changes being notified on this Website by a prominent notice. The Customer's continued use of this Website following such notification will constitute the Customer's acceptance of these changes. The Operator recommends that the Customer reviews this Privacy Policy periodically

The Operator collects personal information when the Customer uses this Website and information about the transactions the Customer undertakes including details of payments used. Where such details of payments used are provided, they are stored in a fully encrypted format and are not accessible by the Operator. Such personal information includes, but is not limited to, the Customer's name, date of birth, residential address, email address and phone number. The Customer may be asked to provide personal information when the Customer registers for any account with the Operator or otherwise uses this Website or the betting services provided via this Website (the "Internet Betting Facilities").

In addition, when the Customer interacts with this Website and/or the Internet Betting Facilities, the Operator's servers keep an activity log unique to the Customer that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. Such details are essential for the provision of and the quality of this Website and the Internet Betting Facilities.

The Operator may collect personal information from third parties including financial institutions and credit providers for the purpose of main

The Operator may collect personal information from third parties including financial institutions and credit providers for the purpose of maintaining the Customer's account and conducting credit or other financial checks, and the Customer consents to the Operator's collection and use of the Customer's personal information for these purposes.

The Customer's personal information will be used: A. to set up, manage and administer the Customer's account
B. to make, settle and pay bets or wagers
C. for statistical purposes
D. for market research and data analysis purposes
E. to analyse the Customer's credit risk (if applicable)
F. to improve the quality or service and gaming experience for the customers
G. to comply with such licensing and regulatory requirements as are applicable

It is the Customer's responsibility to notify the Operator of any changes in their personal information by sending an email to the Operator at [email protected] If the Customer believes any of its personal information held by the Operator is incorrect or inaccurate, the Customer may request corrections or changes to such personal information by contacting the Operator at [email protected] and providing the Operator with the Customer's Account ID and the details that the Customer wishes to change.

To obtain a copy of the personal information the Operator holds about you or if you have any queries regarding this Privacy Policy or the Operator's practices please contact the Operator at [email protected]

If, in the Operator sole determination, the Customer is found to have cheated or attempted to defraud the Operator or any other user of the Internet Betting Facilities in any way including but not limited to bet manipulation or payment fraud, or if the Operator suspects the Customer of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), the Operator reserves the right to share this information (together with the Customer's identity) with other online betting sites, banks, credit card companies, and appropriate agencies (including law enforcement agencies).
Cookies are small text files that are stored on the Customer's computer or equipment when the Customer visits certain online pages of this Website that record the Customer's preferences. The Operator uses cookies to track the Customer's use of this Website and the Internet Betting Facilities. The Operator also may use cookies to monitor traffic to this Website and the Internet Betting Facilities, improve this Website and the Internet Betting Facilities and make it easier and/or more relevant for the Customer's use.

The Customer has the ability to accept or decline cookies. Most online browsers automatically accept cookies, but if the Customer prefers the Customer can usually modify the Customer's browser setting to decline cookies. To do this the Customer should consult the help menu on the Customer's browser. If the Customer chooses to decline cookies, the Customer may not be able to fully experience the interactive features of this Website and the Internet Betting Facilities.

Any new or existing member that has fulfill the turnover requirement for the contact within 3 months or earlier will be qualify for the contact invitation.
96Star will determine that whether the member are qualify to upgrade to a contact member by their latest 3 months stake amount upon request. However player must be an active player in 96Star. Please contact us for more information.

To find out more about cookies and how to decline them please visit www.allaboutcookies.org

The Operator will take all reasonable steps as required by law to ensure that the personal information the Operator collects is accurately recorded and kept securely. All personal information will be destroyed when it is no longer required to be retained by the Operator or by law.

The Operator does not warrant the security of any information, which the Customer transmits to the Operator over the Internet. Any information which the Customer transmits to the Operator is transmitted at the Customer's own risk. However, once the Operator receives the Customer's transmission, the Operator will take reasonable steps to protect the Customer's personal information from misuse, loss or unauthorised access.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this Website and communicating electronically with the Operator, the Customer acknowledges and agrees to the Operator processing personal data in this way.

Welcome to 96Star contact Program!
We reserve the right at any time to review, refuse or revoke the contact membership of any player and/or to amend, cancel, reclaim or refuse any promotion or benefits of the contact Club or these Terms at our own discretion and no correspondence will be entered into.

We might need to collect personal information, and verification documents for our contact program such as (Identification Card, Address, Telephone Number, and Date of Birth) for the contact gifts, redemption Items delivery, booking flight tickets etc. We may seek for additional information from you if necessary. If you failed to provide us the information we requested, we might be unable to send out the gifts, items or deals which we may offered to you. However we will not disclose your personal information to any other 3rd party. Your information is 100% safe with us.

Loyalty Points
Loyalty points is the point that you earn while you place bet with us. Calculation are shown as below:
Live Casino / Sportsbook / Slots Game / Virtual Sports / Number Games
RM 400 = 1 Loyalty Point

  • Poker, 918kiss and Live22 will not be taken into the turnover calculation for the Loyalty Points.
  • Opposites betting, Draw or Cancel bet will not be taken into the calculation or count towards any rollover.
  • Loyalty Points are updated daily after 12PM onwards.

All loyalty points are valid for 12 months only, member are unable to retrieve the loyalty points once it has expired. However member can check their points expiry date with our contact concierge for more information and we will also send reminder to you that which loyalty points is going to be expiring in the upcoming 3 months.

Redemption Items
The most exciting part of the contact program! Earn as many points as you play with us, and exchange for goods, cool gadgets, electronic stuff freebets and many more! Check out “Redemption Centre”.

Please take note that member is not able to transfer their loyalty points to other member.


Customer Support Specialists are available everyday for 24 hours.

Email Address:

Please use this address for all Member Service enquiries.


Please use this address for all Member Service enquiries.


Please use this address for all Member Service enquiries.


Please use this address for all Member Service enquiries.

Contact Us

We also have the following numbers if you wish to call us, at any time. Please have your account number to hand so that we can help you as quickly as possible.

Malaysia: +60167162999
Skype ID: Nineclub.asia
WeChat ID: Nineclubmy
Chat with our 24 X 7 customer service officer.